In response, the Chinese government hasn't completely shut off access to Google's search results as it has with services like YouTube and Blogger. Users in mainland China who run a Google search now are redirected to the Hong Kong site. Rather than shut down its Chinese search engine, Google simply moved it offshore to Hong Kong as a way of skirting China's censorship rules. Google's warnings and advice to enterprise customers followed news on Tuesday that China has started blocking certain Google searches in response to the company's decision to stop filtering its Google.cn search results. The company ended its blog by stating, "We recognize that these issues are not unique to Google many technology companies serving users in China face challenges in providing access to their services, and we don't see news changing how we serve you moving forward." Google obviously doesn't want the turmoil in China to affect the global use and growth of its services such as Gmail and Google Apps. From Sunday through Tuesday, the board showed no issues for Gmail but indicated that Google Docs is being partially blocked. Google has also set up a status dashboard for China that shows which services are available and which are blocked. Companies that don't should work with their own IT staff to find the right solution, advised Google. Services like VPN and SSH would allow employees in mainland China to tunnel into a corporate network outside of the country where they could freely access Gmail and other services.Īs Google pointed out, many businesses with global operations already have these types of technical solutions in place.
Service availability in mainland China." credit="Google" creditUrl="" /> This is Google's new dashboard that details As a remedy, the company is advising enterprise customers to implement such technical solutions as VPN (virtual private networking), SSH (secure shell) tunneling, or a proxy server. The search giant tried to address fears of a loss of service among enterprise customers using Gmail, Google Calendar, and Google Docs by offering some technical solutions in a blog posted by the Google Apps team late Tuesday.įor Gmail and Google Apps business customers with operations and employees in China, Google cautioned that the Chinese government could at any time block access to those and other services in mainland China. Now that China is playing hardball with Google by blocking some of its search results, are Gmail and Google Apps business customers at risk?
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